Call down a list with the power dialer

The power dialer helps your team work through a list of contacts quickly. It dials the next person automatically after you finish a call. This saves time and keeps your notes organized.

Steps

1. Click Phone in the left icon rail.
2. Select the Dialer tab.
3. Click New session.
4. Enter a Session name like "Morning follow-ups".
5. Choose the Caller id number to use, and a Voicemail drop if you have one.
6. Select the list of Contacts to call.
7. Click Start to begin the session.
8. The dialer rings the first contact.
9. After the call, pick a Disposition like "Interested" or "Callback".
10. Add Notes if needed.
11. Click Next to dial the next person.
12. Use Pause or End session when you are done.

Good to know

• Dispositions help you track why a call ended.
• You can see progress in the Progress column.
• The dialer tracks Session minutes for reporting.
• Only users with permission to make calls can start a session.

Related

• Make and take calls in the browser
• Leave voicemail drops