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Request a payment with a link

Send a quick payment request link to a customer by text or email.

Updated October 5, 2026

Sometimes you just need to ask for a specific amount. Payment requests let you send a link for a one-time payment. This is faster than creating a full invoice for simple transactions.

The payment requests list
The payment requests list

Steps

  1. Go to More in the left icon rail, then Payments.
  2. Select the Requests tab.
  3. Click New Payment Request.
  4. Enter the Amount ($).
  5. Add a Memo to describe what the payment is for.
  6. Choose the Channel: SMS or Email.
  7. Enter the customer's phone number or email address.
  8. Set an Expires date if you want the link to stop working after a certain time.
  9. Click Send.
  10. The customer clicks the link and pays with a card or bank account.

Good to know

  • You can copy the Pay Link to share it manually.
  • The status changes to Paid once the customer completes the transaction.
  • You can cancel a request if it was sent by mistake.
  • This is useful for deposits or small fees.
Request a payment with a link | HowdyBell Help Center